Public Relations
The Public Relations department strives to ensure positive relationships, and to support the Authority's mission with the timely dissemination of information between internal and external audiences to encourage discussion, participation and change.
The Public relations department's responsibilities include a consistent, accurate and timely flow of information to internal and external audiences. The Department serves as the point of contact between the Authority and municipal representatives to achieve responsive action and improve relationships. The Manager of the department oversees planning and policy making action, and counsels internal staff on the appropriate course of action to be taken regarding communication initiatives and issues. The Department operates within a team environment to complete tasks and to work with other departments, the Executive Director and the Board of Directors to ensure that such tasks are completed to the satisfaction of the Authority.
- Media Relations-to process and respond to all media inquiries.
- Internal Communications-to write and distribute weekly employee newsletters, and to work with the Executive Director and Human Resources Manager to create and facilitate internal communications.
- Publications-to develop and write department and organization publications.
- Image and Awareness-to create and implement programs to increase visibility, support the branding and positioning, and positively reinforce and support the Authority's mission, values and goals.
- Outreach-to generate opportunities to interact with the Authority's audiences. The Outreach Programs are planned and implemented to foster community relations and to educate ratepayers. In addition presentations, events and meetings are included as an important component to the Outreach function. Educational programs are also organized and scheduled for the public schools.
